Frequently Asked Questions
Got a question? You’re not the only one. Below are answers to the most common things people ask us—about licensing, usage, payments, and downloads. If you don’t find what you’re looking for, we’re always happy to help
General
What is Sweetmaroon Studio
By using our site or purchasing our digital products, you agree to follow these Terms of Use and the applicable license terms. If you do not agree with these terms, please refrain from using our products or services.
These terms apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.
What kind of license do I need?
What depends on your team size and how you’ll be using the product:
Standard: For individuals or small teams (up to 3 people), non-advertising use.
Commercial: Up to 12 people, includes usage in paid ads.
Commercial+: For teams up to 40, expanded rights and paid advertising included.
Full license details are available on our License page.
Can I use your mockups for client work?
Yes, absolutely. Every license covers unlimited client projects. Just make sure your team size fits the license.
Can I share the files with my team or client?
Yes—with your team, up to the number of seats in your license. Clients can receive final deliverables (like edited mockups), but not the original editable files.
Payment
What payment do you accept?
Do you offer refunds?
Because our products are digital and delivered instantly, all sales are final. That said, if something isn’t working or you need help, contact us, we’re here to make it right.
How do I get my files after purchase?
Right after you check out, you’ll get a download link on the confirmation page and by email. Files come in .ZIP format with neatly organized layers and instructions.
What if I lose my files or link?
No stress—just email us with your order details or the email you used, and we’ll resend your files.